Privacy Policy
This Privacy Policy explains how Basin Yarn Academy handles personal data on basinyarnquestion.hair in connection with professional development courses and related services. It describes what we collect, how we use it, when we share it, and the choices available to users.
How We Use Data
We use personal data to provide and manage accounts, enroll users in courses, process payments, deliver content, track progress, issue certificates where applicable, respond to inquiries, maintain security, prevent abuse, improve site performance, and meet legal or accounting obligations. We may also use limited data to analyze usage trends and support internal administration.
Service Providers and Partners
We may share personal data with vendors and contractors that support hosting, payment processing, analytics, communications, customer support, and course administration. These parties are expected to use the information only for the services they provide to us and to apply appropriate confidentiality and security measures.
Legal Disclosures
We may disclose personal data when necessary to comply with law, court orders, lawful requests from public authorities, or to protect the rights, property, or safety of users, the site, or others. We may also share information in connection with fraud prevention, dispute handling, or the enforcement of our terms and policies.
Your Rights
Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. You may also object to some uses or withdraw consent where processing is based on consent. Some requests may be limited where we must keep information for legal, security, or operational reasons.
How to Make a Request
To make a privacy request, use the contact details in this policy and describe the information or action you are seeking. We may ask for details needed to confirm your identity and locate the relevant records. If we cannot fully comply, we will explain the reason to the extent required by law.
Data Retention
We retain personal data for the period needed to provide services, maintain records, resolve disputes, meet legal obligations, and support security and fraud prevention. When data is no longer required, we delete it, anonymize it, or restrict it so it is no longer actively used, subject to any legal retention duty.
Policy Changes
The updated version will apply from the date it is posted unless a different effective date is stated. Where changes are material, we will take reasonable steps to draw attention to them through the website or other appropriate notice.
Data We Collect
We may collect identifiers such as name, contact details, account credentials, course registration information, payment-related records, communications, device and browser data, usage logs, and other information you choose to provide. In a professional development context, we may also process learning progress, attendance records, assessment results, and certificate-related information where applicable.
How We Collect Data
We collect personal data directly from you when you create an account, register for courses, submit forms, or contact us. We also receive data through your use of the website, including technical and usage information generated by your device or browser, and from third parties that support payment processing, hosting, analytics, or course administration.
Cookies We Use
Our site may use essential cookies to support core functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their purpose. We use them to maintain security, improve performance, and support a more stable user experience.
Cookie Controls
You may manage cookies through your browser settings and, where available, through on-site preference controls. Blocking some cookies may affect site functions, including login, course access, and saved preferences. We do not rely on cookie settings to override legal or security-related processing that is necessary for the operation of the site.